About Us

Pinch Gourmet Overview

Pinch Gourmet is a family operated entity that began with secret home recipes and diversified to luxury events, corporate catering and home delivery.

Our love for eating seriously good food is the key not-so-secret ingredient behind all our mouth-watering gastronomic creations. We fuse and reinvent cuisines from the West to the East, Pinch Gourmet serves the feast that is perfect for any event.

Brand Values

Quality - we pride ourselves on the high-quality ingredients and food prepared every day.
Passion - for seriously good food We are passionate about food, family and the delivery of superior service.
Innovation - We are foodies and get inspired by creative ideas and exciting recipes.
Integrity - We act with integrity & focus on honesty and fairness in every action we take.
Community and Environment - We are committed to protecting the environment and participating in beneficial community events

We deal in different types of fruits and vegetables which contain minimal moisture content along with various nutrients. Our wide area network helps us in delivering the products across UAE

HACCP

Our Central Kitchen facility has all the approved HACCP certifications to operate. What does that mean? HACCP certification is a system that recognizes that a food business has developed, documented and implemented systems and procedures in accordance with HACCP and Dubai Food Safety Department. HACCP stands for Hazard Analysis Critical Control Point and is a tool to help identify and control food safety hazards that may occur within the food business.

Pinch Gourmet Team

Providing high quality products is one of the major considerations of our organization. Apart from this, we ensure complete client satisfaction so as to build long-term business relationships with them. We also make sure that the delivery of the orders should be on time. Owing to our ethical business operation and professional behavior, our clients prefer to deal with us.


Elias Kandalaft
(Managing Director - Executive Chef)

Zeljka Djukanovic
(Chief Executive Officer)

Mark Saldia
(Catering Manager)

Hussein Hatim
(Accounts Manager)

Liza Tolentino
(Junior Sous Chef)

CRS

Pinch Gourmet Employee Retention Strategies

The basis for recruitment, hiring, training, compensation and career advancement at Pinch Gourmet is qualifications, performance, skills and experience.

We give equal opportunity to all our team members to constantly learn and develop their skills further.

The 7 crucial Employee Retention strategies we are focused on, since opening of Pinch Gourmet are following:

  1. Hire the right person at the start
  2. Salary and benefits must be competitive
  3. Have leaders, not bosses
  4. Make employee engagement possible
  5. Incentive/Reward and Recognition program
  6. Be a brand they can be proud of
  7. Be generous with time off.

Pinch Gourmet is proud of its achievements so far.

Employee Retention Rate
2018 100%
2019 168.75%
Employee Turnover Rate
2018 13.24%
2019 12.24%
Code Of Ethics

The Pinch Gourmet will conduct its business honestly and ethically wherever we operate. We will constantly improve the quality of our services, products and operations and will create a reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgment.

No illegal or unethical conduct on the part of CEO, Director, Managers and Employees or affiliates is in the company’s best interest. Pinch Gourmet will not compromise its principles for short-term advantage. The ethical performance of this company is the sum of the ethics of all the employees who work here. Thus, we are all expected to adhere to high standards of personal integrity. CEO, Director, Managers and Employees of the company must never permit their personal interests to conflict, or appear to conflict, with the interests of the company, its clients, or affiliates.

  • Ethics
  • Moral 
  • Business Code
  • Philosopy
  • Values

We are advocates for Pinch Gourmet by engaging in activities that enhance its credibility and value. We commit to keeping honest books and records, and never trade on inside information.

Note: Pinch Gourmet reserves the right to amend this policy at any time. This policy serves as an addition to the current Pinch Gourmet Employee Handbook/page 4, and serves to elaborate the Human rights policies we strongly believe in.